PAYMENT METHODS

The order’s amount will be withdrawn from your account as soon as your order has been placed.

The following payment method is accepted by us:

Credit card
You can pay by Visa, Mastercard and American Express. Visa and Mastercard are verified by a secure code. Payment is debited from your card once you place the order.

CANCELLING AN ORDER, EXCHANGING OR RETURNING ITEMS

Given that all our Items for the moment are made to order, you cannot cancel and request a refund for the Items and/or exchange, and/or return Items except in the cases expressly mentioned in our Warranty section.

Occasionally, orders, or parts of any order are cancelled by our system for various reasons. Some reasons are:

  • Item(s) not available
  • Difficulty in processing your payment information
  • Cannot ship to address provided
  • Duplicate order was placed

If your order is cancelled by us, you will receive an email explaining the reason for the cancellation. You will not be billed for any cancelled items. If you are interested in alternative products, please contact us by email at boutique@sandramansour.com.